Shipping policy
Shipping Policy — Paw and Soul
Thank you for shopping at Paw and Soul.
Processing time
All our products are made on demand. Please allow 2-5 business days for production before shipment.
Processing time
All our products are made on demand. Please allow 2-5 business days for production before shipment
Shipping times
• Australia : 3-5 business days
• Europe and Asia : 5-8 business days
• United States : 10-20 business days
• Rest of the world : 10-20 business days
Delivery times are estimates and may vary depending on customs and local postal services.
Shipping costs
Shipping costs are calculated at checkout based on your location and order weight.
Tracking
Once your order is shipped, you will receive a tracking number by email automatically.
Customs and duties
International orders may be subject to customs fees. These are the responsibility of the buyer.
Lost or delayed packages
If your package has not arrived within the estimated timeframe, please contact us at paw.n.soulshop@gmail.com and we will sort it out for you.
With love,
The Paw and Soul Team